Privacy policy
## What Information is Collected and How
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you.
We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy[1][2][3].
### Types of Data Collected
#### Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
– Email address
– First name and last name
– Phone number
– Address, State, Province, ZIP/Postal code, City
– Usage Data
#### Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data[1][2].
When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data[1].
### Use of Data
The Company may use Personal Data for the following purposes:
– To provide and maintain our Service
– To notify you about changes to our Service
– To allow you to participate in interactive features of our Service when you choose to do so
– To provide customer support
Country refers to Colorado, United States.
Device means any equipment that can access the Service, including computers, cellphones, or digital tablets.
Personal Data is any information that pertains to an identified or identifiable individual.
Service refers to the Website.
Service Provider denotes any individual or organization that processes data on behalf of the Company. This includes third-party entities or individuals engaged by the Company to facilitate the Service, provide the Service on the Company’s behalf, perform related services, or assist the Company in analyzing how the Service is utilized.
Usage Data refers to data that is automatically collected, either generated by the use of the Service or from the underlying infrastructure of the Service (for example, the duration of a page visit).
Website refers to https://supportcare.info/ which can be accessed at https://https://supportcare.info
You refers to the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service, as applicable.
### Collecting and Using Your Personal Data
#### Types of Data Collected
**Personal Data**
While using our Service, we may request that you provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
– Email address
**Usage Data**
Usage Data is collected automatically when using the Service. It may include information such as your Device’s Internet Protocol address (e.g., IP address), browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When accessing the Service through a mobile device, we may also collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or access it through a mobile device.
## Tracking Technologies and Cookies
We utilize cookies and similar tracking technologies to monitor activity on our Service and store certain information. The tracking technologies employed include beacons, tags, and scripts to collect and analyze data, helping us improve our Service. The technologies we use may include:
– **Cookies or Browser Cookies**: A cookie is a small file placed on your device. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you choose not to accept cookies, you may not be able to access some parts of our Service. Unless you have adjusted your browser settings to refuse cookies, our Service may utilize cookies.
– **Web Beacons**: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, or single-pixel gifs). These allow the Company to count users who have visited those pages or opened an email, as well as gather related website statistics (such as measuring the popularity of a specific section and verifying system and server integrity).
Cookies can be classified as either **Persistent** or **Session** Cookies. Persistent Cookies remain on your personal computer or mobile device even when you go offline, while Session Cookies are deleted as soon as you close your web browser. To learn more about cookies, you can refer to articles on the Free Privacy Policy website.
We use both Session and Persistent Cookies for the following purposes:
### Necessary / Essential Cookies
– **Type**: Session Cookies
– **Administered by**: Us
– **Purpose**: These cookies are essential for providing you with services available through the Website and enabling you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to deliver those services.
### Cookies Policy / Notice Acceptance Cookies
– **Type**: Persistent Cookies
– **Administered by**: Us
– **Purpose**: These cookies identify whether users have accepted the use of cookies on the Website.
### Functionality Cookies
– **Type**: Persistent Cookies
– **Administered by**: Us
– **Purpose**: These cookies allow us to remember choices you make when using the Website, such as your login details or language preference. Their purpose is to provide you with a more personalized experience and to avoid requiring you to re-enter your preferences each time you use the Website.
The Company may utilize your Personal Data for the following purposes:
### Purposes of Using Personal Data
1. **To Provide and Maintain Our Service**: This includes monitoring the usage of our Service to ensure its functionality and performance.
2. **To Manage Your Account**: We will manage your registration as a user of the Service. The Personal Data you provide allows you to access various functionalities available to registered users.
3. **For the Performance of a Contract**: This includes the development, compliance, and execution of the purchase contract for products, items, or services you have acquired, as well as any other agreements made with us through the Service.
4. **To Contact You**: We may reach out to you via email, phone calls, SMS, or other equivalent forms of electronic communication, such as push notifications through mobile applications. This communication may pertain to updates or informative messages related to functionalities, products, or contracted services, including necessary security updates.
5. **To Provide You with News and Offers**: We may send you news, special offers, and general information about other goods, services, and events that are similar to those you have previously purchased or shown interest in, unless you have opted out of receiving such information.
6. **To Manage Your Requests**: We will address and manage any requests you make to us.
7. **For Business Transfers**: Your information may be used to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or any sale or transfer of some or all of our assets. This includes situations such as bankruptcy, liquidation, or similar proceedings, where your Personal Data is among the assets transferred.
8. **For Other Purposes**: We may use your information for additional purposes, such as data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and improving our Service, products, services, marketing, and your overall experience.
### Sharing Your Personal Information
We may share your personal information in the following situations:
– **With Service Providers**: We may share your personal information with Service Providers to monitor and analyze the use of our Service or to contact you.
– **For Business Transfers**: Your personal information may be shared or transferred in connection with, or during negotiations for, any merger, sale of Company assets, financing, or acquisition of all or part of our business by another company.
– **With Affiliates**: We may share your information with our affiliates, requiring them to adhere to this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
– **With Business Partners**: We may share your information with our business partners to offer you specific products, services, or promotions.
– **With Other Users**: When you share personal information or interact in public areas with other users, such information may be visible to all users and could be publicly distributed.
– **With Your Consent**: We may disclose your personal information for any other purpose with your explicit consent.
## Retention of Your Personal Data
The Company will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will keep and use your Personal Data to the extent required to comply with our legal obligations (for example, if we must retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Additionally, the Company will retain Usage Data for internal analysis purposes. This data is typically kept for a shorter duration unless it is used to enhance security or improve the functionality of our Service, or if we are legally obligated to retain it for longer periods.
## Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in other locations where the parties involved in the processing are situated. This means that your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.
By consenting to this Privacy Policy and submitting your information, you agree to this transfer.
The Company will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place to ensure the security of your data and other personal information.
## Deleting Your Personal Data
You have the right to delete or request assistance in deleting the Personal Data we have collected about you.
Our Service may provide you with the ability to delete certain information about yourself directly from within the Service.
You can update, amend, or delete your information at any time by signing into your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. Alternatively, you may contact us to request access to, correction of, or deletion of any personal information you have provided to us.
Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
## Disclosure of Your Personal Data
### Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
## Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if mandated by law or in response to valid requests from public authorities (e.g., a court or government agency).
## Other Legal Requirements
The Company may disclose your Personal Data in good faith when it believes such action is necessary to:
– Comply with a legal obligation
– Protect and defend the rights or property of the Company
– Prevent or investigate potential wrongdoing related to the Service
– Safeguard the personal safety of users of the Service or the public
– Protect against legal liability
## Security of Your Personal Data
The security of your Personal Data is important to us. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
## Children’s Privacy
Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from individuals under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under 13 without verified parental consent, we will take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may ask for your parent’s consent before collecting and using that information.
## Links to Other Websites
Our Service may contain links to websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
## Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You will be informed via email and/or a prominent notice on our Service before the changes take effect, and we will update the “Last updated” date at the top of this Privacy Policy.
You are encouraged to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.
## Contact Us
If you have any questions about this Privacy Policy, you can contact us: [support@supportcare.support